Online Banking Security

The privacy and safety of your financial information is First Chatham Bank’s utmost concern. Your transactions are as safe as current technology allows them to be. First Chatham Bank works with cutting edge technology partners to ensure that the most secure environment available is made possible for our valued customers. We offer you worry free Online Banking. You can be completely confident of the following security measures:

Secure Communication
Our system ensures that data exchanged between your PC and our computers is encrypted with 128-bit encryption-the strongest encryption available. Encryption is accomplished through Secure Sockets Layers (SSL)which utilize mathematical formulas to "encrypt" or hide information from prying eyes on the Internet. Additionally, if SSL detects that data was added or deleted after you sent it to the bank, the connection will be severed in order to guard against any tampering. The most popular browsers have the SSL security feature built in. How can you tell if your browser is secure? Click here.

Secure Environment
Our computer system does not connect directly to the Internet. It is isolated from the network via a "firewall". A firewall is a combination of software and hardware products that designate parameters, control and limit the access that outside computers have to the banks internal network and databases. You can feel secure knowing that our firewall protects your personal information from unauthorized access.

Secure Login
Access ID's and passwords are isolated from the Internet by being stored on a secure computer. This way the passwords and access ID's can never be accessed or downloaded by anyone on the Internet. Additionally, user passwords can vary from six to ten characters, which means the chance of randomly guessing a password is less than one in 1 billion! The system also checks for invalid logins and automatically disallows a user after three invalid attempts. This prohibits the "hacker" from gaining access to our system thus protecting your accounts.

Your Access ID and Password
You will be responsible for maintaining one of the most important security measures, your access ID and password. When you receive your initial First Chatham Online Banking access ID and password, you will be responsible for changing the initial access ID and password to your personally selected ID and password. Be sure to keep your newly selected password a secret. Memorize it, or write it down and keep it in a safe place. It is not recommended you carry your password in your purse or wallet. Make sure no one watches you enter your password and always close your browser when leaving the computer. Make sure you regularly scan your computer for viruses that could be used to capture password keystrokes. You ultimately hold the key to your password security. Not even a bank employee knows your password.